Subject: Ticket Assigned - Conversation with Samuel Ayany
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 22 Dec 2022 21:44:38 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Samuel Ayany Samuel Ayany                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi samuel ayany, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6191171711 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1217220004487     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:39 AM, 23nd Dec                   Afnan                   Hi, .Thank you for contacting us. I will be happy to help you!           01:39 AM, 23nd Dec                     Samuel Ayany                    Hi just following up when my order will be delivered again           01:39 AM, 23nd Dec                     Samuel Ayany                    My area is not in the list so what do i put. I live in diriyah           01:40 AM, 23nd Dec                   Afnan                   We will contact the shipping team to deliver your order as soon as possible           01:40 AM, 23nd Dec                     Samuel Ayany                    What area should i put to make the delivery easier.  Because that is the problem           01:41 AM, 23nd Dec                   Afnan                   We apologize for being late and we will do what is necessary to help you           01:42 AM, 23nd Dec                   Afnan                   We sincerely apologize for any inconvenience, we have sent your inquiry to the relevant team in the shipping company to have your order delivered as soon as possible to help you and solve this problem.           01:43 AM, 23nd Dec                     Samuel Ayany                    Please state that i live in diriyah area           01:43 AM, 23nd Dec                   Afnan                   ok           01:43 AM, 23nd Dec                   Afnan                   Is there anything else I can assist you with?           01:44 AM, 23nd Dec                     Samuel Ayany                    No that's it           01:44 AM, 23nd Dec                   Afnan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:44 AM, 23nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5495030