Subject: Note Added - [#5473156] Click & Collect
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 21 Dec 2022 14:38:28 +0000

Hi ,    Abhilash Kuttalam added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5473156    Subject:  Click & Collect   Requester: محمد شوكت بصيلة    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Thanks, Saheer. </div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Abhi</div>
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<div>From: Max Yanbu &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, December 21, 2022 5:23 PM<br>
<b>To:</b> Abhilash Kuttalam &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;; Alamgeer Afsar &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5473156] - Click &amp; Collect</div>
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<div class="MsoNormal">Dear Abhilash</div>
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<div class="MsoNormal">With regards to the below mail, it was a wrong updation and the order available in the store,
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<div class="MsoNormal">we already communicated to the customer and they replied as they are out of Yanbu and will collect the order once come back…</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Thanks &amp; Regards,</span></b></div>
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<b><span style="font-size:16.0pt"><img width="113" height="81" style="width:1.177in;height:.8437in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzY3OTQ5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tB-JpP7jvqPspoPAz9rS5hY0Km4l7QU9TOqLryFocp8" data-id="2044007679494" alt="signature_2132547344"></span></b><b><span style="font-size:16.0pt"></span></b>
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<div class="MsoNormal"><b><span style="font-size:16.0pt">SAHEER</span></b></div>
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<b><span style="font-size:16.0pt;color:#7F7F7F">MAX Yanbu  (60160)</span></b><b><span style="font-size:16.0pt"></span></b>
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<b><span style="font-size:16.0pt;color:#7F7F7F"> </span></b><b><span lang="FR" style="font-size:16.0pt;color:#7F7F7F">Mob : +966 547962037</span></b><b><span style="font-size:16.0pt"></span></b>
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<b><span lang="FR" style="font-size:16.0pt;color:#7F7F7F">Tel : +966 04-39007230 | Ext : 7554</span></b><b><span style="font-size:16.0pt"></span></b>
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<b>From:</b> Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, December 20, 2022 4:36 PM<br>
<b>To:</b> Max Yanbu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Alamgeer Afsar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5473156] - Click &amp; Collect</div>
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<a id="OWAAM614B92B4306A45E6B0A25B7BAEC20B59" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Max Yanbu</span></a> please check and reply to all
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Abhi</div>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, December 19, 2022 12:27 AM<br>
<b>To:</b> Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5473156] - Click &amp; Collect</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Proof of collection C&amp;C<br>
Order Date: 23-Nov-2022<br>
Order ID: 6185078403<br>
Store code: Max60160<br>
Tracking Id: 618507840322999991<br>
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Assistance Required: Need Proof of collection<br>
Issue Description: Customer placed an order on 23-Nov-2022. He his saying that he did not collect the order but the order status is "PICKUP_COMPLETE"<br>
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Kindly provide us the Proof of collection.<br>
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Thank you for your help!<br>
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Regards,</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5473156:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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