Subject: Note Added - [#5476098] Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 21 Dec 2022 12:34:26 +0000

Hi ,    Qazi Mohammed added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5476098    Subject:  Click & Collect   Requester: Nada.gh    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM2F2D7D918719413FB1CB691121B800FC" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Obhur Centrepoint</span></a>
<a id="OWAAMC31783FD1F3847C2A1F45757565B0756" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager.Obhur</span></a>
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<a rel="noreferrer">The order status has been updated to pick up complete, but the customer is claiming he did not receive the order. please investigate the issue.</a><span style="mso-bookmark:_Hlk121907441"></span>
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<div class="MsoNormal"><span style="mso-bookmark:_Hlk121907441">Kindly check storage room one again and do the best ASAP.</span></div>
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<div class="MsoNormal"><span style="mso-bookmark:_Hlk121907441">Awaiting your confirmation on the same.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order Date: 22-Nov-2022<br>
Order ID: 6184935015<br>
Store code: Babyshop21188<br>
Tracking Id: 618493501522999991</span></div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, December 21, 2022 7:05 AM<br>
<b>To:</b> Qazi Mohammed &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5476098] - Click &amp; Collect</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<strong><span style="font-size:10.5pt;font-family:-apple-system">Gentle remainder'</span></strong><b><span style="font-size:10.5pt;font-family:-apple-system"><br>
</span></b><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement:
<strong><span style="font-family:-apple-system">Proof of collection C&amp;C</span></strong>
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Order Date: 22-Nov-2022<br>
Order ID: 6184935015<br>
Store code: Babyshop21188<br>
Tracking Id: 618493501522999991</span></div>
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Assistance Required: Need Proof of collection<br>
Issue Description: Customer placed an order on 22-Nov-2022. He his saying that he did not collect the order but the order status is "PICKUP_COMPLETE"<br>
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Kindly provide us the Proof of collection.<br>
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Thank you for your help!<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Aseel Qiad </span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Mon, 19 Dec at 1:21 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Proof of collection C&amp;C<br>
Order Date: 22-Nov-2022<br>
Order ID: 6184935015<br>
Store code: Babyshop21188<br>
Tracking Id: 618493501522999991<br>
Assistance Required: Need Proof of collection<br>
Issue Description: Customer placed an order on 22-Nov-2022. He his saying that he did not collect the order but the order status is "PICKUP_COMPLETE"<br>
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Kindly provide us the Proof of collection.<br>
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Thank you for your help!<br>
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Regards,</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5476098:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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