Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 21 Dec 2022 05:34:45 +0000

Hi Afnan Eyad,  The customer has responded to the ticket.  Returns  Ticket comment <div>
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<div>On Wed, 21 Dec 2022 at 8:21 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5477471</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5477471<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Rana Almotri : </div>
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<div dir="ltr">Hi Aaminah khan,<br><br>Thank you for contacting us</div>
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<div dir="ltr">As we can see the item has been picked it, please allow the courier sometime to deliver the item to our warehouse as soon as they deliver the item we will process the refund<br><br>Please feel free to get in touch if you need further assistance.</div>
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<div>Thank You,<br style="box-sizing:border-box">Centrepoint Support Team</div>
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Hii </div>
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<div dir="auto">    </div>
<div dir="auto">    I already mailed you that my return delivery has</div>
<div dir="auto">    Been collected by your courier service and try     </div>
<div dir="auto">    To refund my item back as soon as possible </div>
<div dir="auto">    Which I have actually order from your online </div>
<div dir="auto">     Portal of shopping.</div>
<div dir="auto">    </div>
<div dir="auto">    Do the need ful as soon as possible…</div>
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<div dir="auto"><div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzY0NTAzMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.sAR4xIXBRpV3xNZg4pmoTw8hZn4Rq1lgU-Csj5Pe6cw" data-id="2044007645033" style="max-width: 100%"></div></div>
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<div dir="auto">  This is the item I have ordered , in refund please   </div>
<div dir="auto">   Deliver this item.</div>
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<div dir="auto">  Thank you.</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5477471