Subject: Note Added - [#5474845] Conversation with amaal adel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 18 Dec 2022 14:33:20 +0000

Hi ,    Nusaybah Alzuman added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5474845    Subject:  Conversation with amaal adel   Requester: Amaal Adel    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAMA129191DDE1248E4883AD83AA0FAA0EE" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Cpr8</span></a>
<a id="OWAAMA211784A9F7D4C71BCB7E5D93A812883" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Cpr8 Centrepoint</span></a>
<a id="OWAAM39E8FC1150FC46BEA4589D9718D534CA" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@cpr8 operation</span></a>
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<div class="MsoNormal">Order received on 15 Dec 2022 in Sahla, but customer confirmed not receiving the order.</div>
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<div class="MsoNormal">Please check the order physically in your store or not.</div>
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<div class="MsoNormal">If yes, call customer and handover the order ASAP.</div>
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<div class="MsoNormal">Order number: 6187010494</div>
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<div class="MsoNormal">Note: order should not be updated until customer picked up.</div>
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<div class="MsoNormal"><img width="777" height="85" style="width:8.0902in;height:.8819in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzQyODM3MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.RLafFVAhDBAGer8q1tObxiy9y4OLuTsUF4Fl9rQyRe4" data-id="2044007428370"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, December 18, 2022 2:49 AM<br>
<b>To:</b> Qazi Mohammed &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5474845] - Conversation with amaal adel</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Proof of collection C&amp;C<br>
Order Date: 29-Nov-2022<br>
Order ID: 6187010494<br>
Store code: Babyshop21047<br>
Tracking Id:618701049422999991<br>
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Assistance Required: Need Proof of collection<br>
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Issue Description: Customer placed an order on <span style="color:black"> 29-Nov-2022</span>  He his saying that he did not collect the order but the order status is "PICKUP_COMPLETE"<br>
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Kindly provide us the Proof of collection.<br>
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Thank you for your help!<br>
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Regards,</span></div>
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