Subject: Ticket Assigned - Conversation with sibtain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 18 Dec 2022 02:58:16 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sibtain sibtain                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi sibtain, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6190564407 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0542115579            06:55 AM, 18th Dec                   Afnan                   Hi, .Thank you for contacting us. I will be happy to help you!           06:55 AM, 18th Dec                     sibtain                    Hello           06:55 AM, 18th Dec                     sibtain                    It's been 5 days since I placed my order           06:55 AM, 18th Dec                     sibtain                    Collect from store           06:56 AM, 18th Dec                     sibtain                    And i haven't received a word from centerpoint           06:56 AM, 18th Dec                     sibtain                             06:56 AM, 18th Dec                   Afnan                   We sincerely apologize for any inconvenience caused, We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           06:56 AM, 18th Dec                     sibtain                    No courier update           06:56 AM, 18th Dec                     sibtain                    No tracking number           06:57 AM, 18th Dec                   Afnan                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           06:57 AM, 18th Dec                     sibtain                    I want to talk to someone on call           06:57 AM, 18th Dec                     sibtain                    Ok           06:57 AM, 18th Dec                   Afnan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:57 AM, 18th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5475063