Subject: Ticket Assigned - Conversation with talk to an agent
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Dec 2022 20:12:30 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with talk to an agent talk to an agent                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  talk to an agent Bot:  Hi talk to an agent, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-1111027 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0531342454            12:02 AM, 18th Dec                   Afnan                   Hi, .Thank you for contacting us. I will be happy to help you!           12:02 AM, 18th Dec                     talk to an agent                    Order no 6190723489           12:03 AM, 18th Dec                   Afnan                   yes           12:04 AM, 18th Dec                   Afnan                   your order ready for pickup           12:04 AM, 18th Dec                     talk to an agent                    The pick up store is not near me           12:06 AM, 18th Dec                     talk to an agent                    Its not the one i chose           12:06 AM, 18th Dec                     talk to an agent                    I chose zulfi centerpoint store           12:06 AM, 18th Dec                   Afnan                   We apologize to you that we cannot change the order details Once 14 days have passed from not receiving the order, the amount will be automatically canceled and the amount will be returned to your account           12:07 AM, 18th Dec                     talk to an agent                    Hello ??           12:09 AM, 18th Dec                   Afnan                   We apologize to you that we cannot change the order details Once 14 days have passed from not receiving the order, the amount will be automatically canceled and the amount will be returned to your account           12:09 AM, 18th Dec                   Afnan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:12 AM, 18th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5474802