Subject: Ticket Assigned - Conversation with muhammadh zuhair
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Dec 2022 19:47:49 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammadh zuhair muhammadh zuhair                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  muhammadh zuhair Bot:  Hi muhammadh zuhair, what do you need help with? Customer:  ?Store Location Bot:    Looking for a Centrepoint Stores near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/sa/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  966561049123            11:41 PM, 17th Dec                   Afnan                   Hi, .Thank you for contacting us. I will be happy to help you!           11:41 PM, 17th Dec                     muhammadh zuhair                    Just now i placed a order           11:41 PM, 17th Dec                     muhammadh zuhair                    But pick up store location  was selected  wrong           11:42 PM, 17th Dec                     muhammadh zuhair                    Im in dammam           11:42 PM, 17th Dec                     muhammadh zuhair                    But pick up  my order at riyath           11:42 PM, 17th Dec                     muhammadh zuhair                             11:42 PM, 17th Dec                   Afnan                   Once the order is placed, it is not possible to change or modify, the order will be canceled automatically after 14 days of not receiving it           11:42 PM, 17th Dec                     muhammadh zuhair                    Need to change pick up location  to dammam           11:43 PM, 17th Dec                     muhammadh zuhair                    But paid           11:43 PM, 17th Dec                   Afnan                   We apologize to you very much we do not have an option to modify the request           11:44 PM, 17th Dec                   Afnan                   The amount will be refunded after 14 days to your account           11:44 PM, 17th Dec                   Afnan                   Is there anything else I can assist you with?           11:46 PM, 17th Dec                   Afnan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:47 PM, 17th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5474755