Subject: New Reply Received - Conversation with حنان
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 16 Dec 2022 05:59:42 +0000

Hi Afnan Eyad,  The customer has responded to the ticket.  Conversation with حنان  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/Jo8lh-XPA7ZgrBebBedGEA~~/AALN9wA~/RgRlfTzKPVcDc3BjQgpjkEoJnGOrZEPRUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" alt=""></div>
Dear Team,<br>
<br>
Kindly note that the shipment received for the listed order was handed over to the customer in sealed condition.<br>
<br>
Please find the attached POD below: <br>
<a href="https://files.shipadelivery.com/o/_RmP-/dropOff.jpg" rel="noreferrer">https://files.shipadelivery.com/o/_RmP-/dropOff.jpg</a><br>
<br>
Best regards,
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Noor Dokhan </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>15/12/2022 2:50 AM GMT+03:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#5428961] - Conversation with حنان<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div>Hi Team,</div>

<div> </div>

<div dir="ltr">Problem Statement: Missing items<br>
Order ID:6188638814<br>
Tracking ID:SD008856198<br>
Assistance Required: Need missing item<br>
Issue Description: Customer placed order for 8 items but as per the customer he/she has only received 7 items, Under the consignment details we can see that all 8 items has been shipped/Delivered from our side.</div>

<div dir="ltr">The missing item is:164802277<br>
 thanks for the help<br>
<br>
Regards,</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/nSLSfdW9I50KNcvHyS63-A~~/AALN9wA~/RgRlfTzKPlcDc3BjQgpjkEoJnGOrZEPRUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5428961