Subject: Ticket Assigned - Conversation with ira yvonne montillano
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Dec 2022 23:04:52 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ira yvonne montillano ira yvonne montillano                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hi my name is ira yvonne montillano based on my order details,the items should be delivered today 15th of december in a pickup point,which is the al rahden cleaners near in my area  could you please check if it is already in the pick up point and please give me an update  thanks Bot:  ✍️ Please enter your name Customer:  ira yvonne montillano Bot:  Hi ira yvonne montillano, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6190435091 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0543402912            02:59 AM, 16th Dec                   Afnan                   Hi, .Thank you for contacting us. I will be happy to help you!           02:59 AM, 16th Dec                     ira yvonne montillano                    Hi. I just want to clarify. It says in my order details the item should be delivered yesterday 15th of December and yet I haven't get any update in the order menu. Does the items are in the pick up point already?           03:01 AM, 16th Dec                   Afnan                   Thank you for allowing me the time to check. I appreciate your patience.           03:02 AM, 16th Dec                   Afnan                   We sincerely apologize for any inconvenience caused, We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           03:02 AM, 16th Dec                   Afnan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:04 AM, 16th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5468549