Subject: Note Added - [#5457925] لم أتلقى أي تحديث على شحنتي منذُ يومين
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 15 Dec 2022 07:43:02 +0000

Hi ,    Abhilash Kuttalam added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5457925    Subject:  لم أتلقى أي تحديث على شحنتي منذُ يومين   Requester: MARYAM ALMATRUK    Note Content:   <div class="WordSection1">
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<a id="OWAAM9A2E3E42F89842A8B9DAFFCB9967B4D1" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Max Taroutqatif</span></a> please check and reply to all</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Abhi</div>
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<div>From: Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, December 15, 2022 12:35 AM<br>
<b>To:</b> Abhilash Kuttalam &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5457925] - <span lang="AR-SA" dir="RTL">لم أتلقى أي تحديث على شحنتي منذُ يومين</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">​Hi Team,<br>
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Problem Statement: Late C&amp;C<br>
Order Date:11-12-2022<br>
Order ID: 6190082600<br>
Store code:Max60296<br>
Tracking Id:619008260023999991<br>
Assistance Required: Need Urgent pick up<br>
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Issue Description: Customer placed an order  and till now she has not received the order. As per the hybris the order status is READY_TO_SHIPPED.<br>
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Kindly check and update if the order is physically avail at the store, kindly contact the customer  and handover the order.<br>
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Please assist in closing this case on priority. The order has already missed the delivery time frame.<br>
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Thank you for your help!<br>
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Regards,</span></div>
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