Subject: Ticket Assigned - Conversation with jelly anne
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Dec 2022 02:54:21 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jelly anne jelly anne                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi jelly anne, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6189597772 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:51 AM, 15th Dec                   Afnan                   Hi, .Thank you for contacting us. I will be happy to help you!           06:52 AM, 15th Dec                     jelly anne                    Ok           06:52 AM, 15th Dec                     jelly anne                    I want to followuo my complain           06:52 AM, 15th Dec                   Afnan                   Thank you for allowing me the time to check. I appreciate your patience.           06:52 AM, 15th Dec                   Afnan                   We sincerely apologize for any inconvenience caused, We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           06:53 AM, 15th Dec                     jelly anne                    I ordered for pickup. The csr before said it will be ready for pickup on december 14. But its still under processing           06:53 AM, 15th Dec                     jelly anne                    Please thanks           06:53 AM, 15th Dec                   Afnan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:54 AM, 15th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5464443