Subject: Note Added - [#5442686] منتج مكسور 6189418500
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 13 Dec 2022 10:28:13 +0000

Hi ,    FarEye Support added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5442686    Subject:  منتج مكسور 6189418500   Requester: Roes_mm    Note Content:   <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
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<div>Dear Centrepoint,</div>
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<div dir="ltr">Please reply if you have any query or confusion. If not we would request you to allow us for the case closure. Should we not hear from you in next business day we will proceed with the ticket closure.<br>
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<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/350481" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/350481</a></span>
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<div style='color: rgb(34, 34, 34); margin: 0cm 0cm 0.0001pt; word-break: break-word; font-family: "trebuchet ms", arial, sans-serif'><span style="font-size: 10pt; font-family: Georgia, serif; border-color: windowtext"><strong>Anindita Chakraverty</strong></span></div>
<div><span style="word-break: break-word"><span style="font-weight: 700">Technical Engineer | FarEye</span></span></div>
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<span style="font-weight: 700; font-size: 12.8px">Call: <span style="word-break: break-word; font-size: 13px; background-color: rgb(250, 250, 250)">+91 70-6595-6595</span></span><div></div>
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<div style="margin: 0cm 0cm 0.0001pt; font-size: 13px"><span style="font-size: 10pt; border-color: windowtext; color: rgb(89, 89, 89)"><a href="http://www.getfareye.com/" rel="noreferrer" style="color: rgb(17, 85, 204); font-size: small" target="_blank">FarEye- Enabling Digital Logistics</a><br></span></div>
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                            On
                            Mon, 12 Dec at  4:56 PM
                            <span class="separator">,  FarEye Support &lt;[email-masked]&gt;  wrote:
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<div>Dear Nisha/Gaurav,<br><br>
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<div><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>Just following up on this ticket to check if you had a chance to look into our previous response. Please do respond to us if you need further assistance. We will be happy to help you.</span></div>
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<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/350481" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/350481</a></span>
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<div dir="ltr"><div style="box-sizing: border-box; word-break: break-word"><div style='box-sizing: border-box; word-break: break-word; font-family: "trebuchet ms", arial, sans-serif'><div style="box-sizing: border-box; word-break: break-word"><div style="box-sizing: border-box; word-break: break-word"><div style="box-sizing: border-box; word-break: break-word">
<span style="font-size: 13.3333px"><strong>Aman Bharti</strong></span><br><div style="font-size: 13px"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><span style="font-weight: 700">Technical Engineer | FarEye</span></span></div>
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<span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-weight: 700; font-size: 12.8px">Call: </span><span rel="tempredactor" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-weight: 700">+91 70-6595-6595</span></span>
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<div style="font-size: 13px"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 10pt; border-color: windowtext; color: rgb(89, 89, 89)"><a href="http://www.getfareye.com/" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: break-word; overflow-wrap: break-word; font-size: small" target="_blank">FarEye- Enabling Digital Logistics</a></span></div>
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                            On
                            Sat, 10 Dec at  5:37 PM
                            <span class="separator">,  FarEye Support &lt;[email-masked]&gt;  wrote:
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<div dir="ltr">Dear Nisha/Gaurav,</div>
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<div dir="ltr">Greetings from FarEye!</div>
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<div dir="ltr">We request you provide us with your approval and the timestamp for the shared shipment, so we can proceed further with their request for the status update.<br>
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<div><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'><br></span></div>
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<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/350481" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/350481</a></span>
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<div><span style="font-size: 13.3333px"><strong>Archit Suri</strong></span></div>
<div><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-weight: 700">Technical Engineer | FarEye</span></span></div>
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<span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-weight: 700; font-size: 12.8px">Call: </span><span rel="tempredactor" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><span style="font-weight: 700">+91 70-6595-6595</span></span>
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<span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 10pt; border-color: windowtext; color: rgb(89, 89, 89)"><a href="http://www.getfareye.com/" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: break-word; overflow-wrap: break-word; font-size: small" target="_blank">FarEye- Enabling Digital Logistics</a><br style="box-sizing: border-box"></span><table border="0" cellpadding="0" cellspacing="0" style='background-color: rgb(255, 255, 255); word-break: normal; font-family: "Times New Roman"'><tbody style="box-sizing: border-box"><tr style="box-sizing: border-box"><td bgcolor="#ffffff" style='box-sizing: border-box; padding: 0px; font-family: "Google Sans", Roboto, RobotoDraft, Helvetica, Arial, sans-serif'><a href="https://www.getfareye.com/signature/signature.html" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: normal; overflow-wrap: break-word" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/vif8IOZaQgUOnQvZ764u99DzOmnXFDQsd8pYsNAtcpw_HsgB1Q4rHGSfgkD4PZA8CQZ54nB43eI1wBLgKjO8kD3muFftJIhCg7jZ=s0-d-e1-ft#https://www.getfareye.com/signature/signature-banner.jpg" alt="FarEye Signature Banner" width="440" height="94" style="box-sizing: border-box" class="fr-fic fr-dii"></a></td></tr></tbody></table>
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                            On
                            Sat, 10 Dec at  5:14 PM
                            <span class="separator">,  Centrepoint &lt;[email-masked]&gt;  wrote:
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<div dir="ltr">​Hi Team,<br><br>Problem Statement: update order status <br><br>Order Date :Dec 8, 2022<br>Order ID:6189418500<br>Tracking ID:CRDSAL0649649122<br><br>Assistance Required: Mark the order as delivred.<br>the customer has confirmed to us that he/ she recieved the order.kindly update the order status, So the customer will be able to create return request and follow up for the same.<br><br>Regards,</div>
<div dir="ltr">Aseel Qiad </div>
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