Subject: Ticket Assigned - Conversation with hanan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 12 Dec 2022 21:54:38 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hanan hanan                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hanan, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-1111027 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:50 AM, 13th Dec                     hanan                             01:50 AM, 13th Dec                   Afnan                   Hi, .Thank you for contacting us. I will be happy to help you!           01:50 AM, 13th Dec                     hanan                    No one pickup this order I requested return           01:50 AM, 13th Dec                   Afnan                   Thank you for allowing me the time to check. I appreciate your patience.           01:51 AM, 13th Dec                   Afnan                   We sincerely apologize for any inconvenience caused, We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           01:51 AM, 13th Dec                     hanan                    I hope this is my second request           01:52 AM, 13th Dec                   Afnan                   Is there anything else I can assist you with?           01:52 AM, 13th Dec                   Afnan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:54 AM, 13th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5454993