Subject: Ticket Assigned - Conversation with مرحبا
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 11 Dec 2022 22:12:29 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with مرحبا مرحبا                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  مرحبا Bot:  Hi مرحبا, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  مرحبا Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi مرحبا, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    Paid with a MADA Debit Card? Your refund timeline will depend on when we receive the return in our warehouse and complete the quality check. If this is 14 days after your order was placed, the MADA system will not be able to offer an automatic refund to your bank account. Instead, we will manually process your MADA refund and it may take 14-28 days after the refund is initiated to reflect in your account.   For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0554495610            02:10 AM, 12th Dec                     مرحبا                    Ok           02:10 AM, 12th Dec                   Afnan                   مرحبا معك افنان.....يسرني أن أساعدك.            02:10 AM, 12th Dec                     مرحبا                    مرحبا           02:10 AM, 12th Dec                     مرحبا                    السلة لاتظهر لي           02:10 AM, 12th Dec                   Afnan                   اهلا بك           02:10 AM, 12th Dec                     مرحبا                    سلة التسوق           02:11 AM, 12th Dec                   Afnan                   الرجاء حذف التطبيق واعادة تشغيل الجهاز ثم تثبيت التطبيق مرة اخرى وفي حال تكرار نفس المشكلة الرجاء التواصل معنا مجددا            02:11 AM, 12th Dec                     مرحبا                    صفحة بيضاء           02:11 AM, 12th Dec                     مرحبا                    حذفتة           02:11 AM, 12th Dec                     مرحبا                    نفس المشكلة           02:11 AM, 12th Dec                   Afnan                   نعتذر منك على الاشكالية نرجو منك المحاولة بعد 24 ساعه وسوف تظهر لك           02:11 AM, 12th Dec                     مرحبا                    شكرا           02:11 AM, 12th Dec                   Afnan                   كان من دواعي سروري مساعدتكم.            02:12 AM, 12th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5449930