Subject: New Reply Received - Conversation with fatima
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 07 Dec 2022 17:17:55 +0000

Hi Afnan Eyad,  The customer has responded to the ticket.  Conversation with fatima  Ticket comment <div>Order# 6182574894<br>
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<div>On 01-Dec-2022, at 2:37 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div>Dear Customer,</div>

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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

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We sincerely apologize for this inconvenience caused to you.</div>

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<div>We have checked and as we can see the courier partner tried to contact you on the contact number shared when placing the order: 0538554177 thrice on 3 different days but didn't receive any response from your end.</div>

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<div>The courier has now sent the items back to the warehouse. Unfortunately once the items have already been initiated as a return we are unable to reship the items. Once the items are received at warehouse, a refund for the same will be processed and you will receive an email notification for the same.</div>

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<div>We would request you to please simply order the same items again from our website if available.</div>

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<div>We will be closing this case for now however, if you need any further assistance or believe the issue is still not resolved please feel free to reply to this email and we will be happy to assist you further.</div>

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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>

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<div>Thanks,</div>

<div>Max Support Team</div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5335827