Subject: Ticket Assigned - Conversation with mahmud
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 07 Dec 2022 17:16:29 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mahmud mahmud                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  mahmud Bot:  Hi mahmud, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6185098736 Bot:    Great news! ? Your order is ready for pick-up   Please check your email or SMS for more details. Don't forget to collect your order within 14 days to avoid cancellation.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0553395876            09:10 PM, 07th Dec                   Afnan                   Hi, .Thank you for contacting us. I will be happy to help you!           09:11 PM, 07th Dec                     mahmud                    Hi afnan           09:11 PM, 07th Dec                     mahmud                    I want to change my order location  store           09:12 PM, 07th Dec                   Afnan                   We apologize once the order is created we cannot change any information on the order           09:12 PM, 07th Dec                     mahmud                    Ok may be i requst to cancel the order to return money           09:13 PM, 07th Dec                   Afnan                   The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7-14 days.           09:15 PM, 07th Dec                   Afnan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:16 PM, 07th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5430509