Subject: Release report 1st march to 4th march
From: Rohan Panwar <[email-masked]>
To: deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Cc: Gaurav Yadav <[email-masked]>
Date: Thu, 9 Mar 2023 05:50:08 -0700 (MST)

Hi ma'am, 

Given below is the report of Release from 1st march to 4th march 

Date 	01-Mar 	02-Mar 	03-Mar 	04-Mar 
Agent 	No. of Call Answer 	Total call duration 	No. of Call Answer 	Total call duration 	No. of Call Answer 	Total call duration 	No. of Call Answer 	Total call duration 
Keff 	28 	02:37:27 	41 	04:02:05 	33 	02:09:28 	15 	00:54:05 
Pearl 	24 	01:20:35 			24 	01:35:39 	21 	01:38:39 
Pravesh 	41 	02:58:13 	29 	02:34:39 	34 	01:46:21 		
Grand Total 	93 	06:56:15 	70 	06:36:44 	91 	05:31:28 	36 	02:32:44 
								
Date 	01-Mar 	02-Mar 	03-Mar 	04-Mar 				
Missed call & VM 	Missed call & VM 	Missed call & VM 	Missed call & VM 	Missed call & VM 				
Missed Call 	10 	1 	1 	4 				
VM 	32 	39 	7 	6 				
Grand Total 	42 	40 	8 	10 				
								
Missed Call 					
caller number 	Call time (Est) 	Call duartion 	Remarks 					
15089638154 	01-03-2023 09:52 	00:01:10 	Pearl was fasing issue with bria 					
15086624241 	01-03-2023 10:41 	00:00:33 	Keff was on call & Pearl was available 					
15087334948 	01-03-2023 10:53 	00:00:53 	Pearl was available 					
16173726958 	01-03-2023 10:54 	00:00:27 					
17817044469 	01-03-2023 11:02 	00:00:38 	Pravesh was on call 					
15085275201 	01-03-2023 11:36 	00:01:00 	Keff was on call 					
17817044469 	01-03-2023 12:28 	00:00:06 	Keff was working on email 					
17817044469 	01-03-2023 13:31 	00:00:03 	Call duration was short Pearl was available 					
15088687219 	01-03-2023 15:27 	00:00:02 					
17744542500 	01-03-2023 17:56 	00:00:07 					
17742750728 	02-03-2023 14:19 	00:01:05 	Rang on Pravesh ext. 					
17742772794 	03-03-2023 12:39 	00:00:15 					
15087338802 	04-03-2023 09:06 	00:00:47 	Rang on Keff ext. 					
15083805100 	04-03-2023 09:12 	00:00:27 					
15083805100 	04-03-2023 09:14 	00:01:19 					
15083805100 	04-03-2023 09:16 	00:00:27 					
								
VM 					
caller number 	Call time (Est) 	Call duartion 	Remarks 					
16178176533 	01-03-2023 09:33 	00:02:34 	Pearl was on outbound call & Keff was facing issue with VPN 					
17812679871 	01-03-2023 10:05 	00:00:11 	Keff was working on VM & Pearl was on another call 					
14126003452 	01-03-2023 10:07 	00:00:33 	Keff was working on VM & Pearl was Available 					
16176804034 	01-03-2023 10:08 	00:02:08 					
14126003452 	01-03-2023 10:29 	00:02:13 	Pearl & Keff were on call 					
19787274345 	01-03-2023 10:33 	00:02:43 					
17817044469 	01-03-2023 10:34 	00:02:12 					
17817044469 	01-03-2023 10:37 	00:02:11 					
15086624241 	01-03-2023 10:44 	00:00:10 	Keff was on call & Pearl was available 					
15084769854 	01-03-2023 10:56 	00:00:14 					
16173726958 	01-03-2023 10:57 	00:00:39 					
15084769854 	01-03-2023 10:59 	00:00:44 					
15083405223 	01-03-2023 11:26 	00:02:11 	Pravesh was on call & Keff was working on VM & Pearl was on outbound call 					
15083309116 	01-03-2023 11:28 	00:02:39 					
15086624241 	01-03-2023 11:29 	00:02:44 					
17814920070 	01-03-2023 11:31 	00:02:22 					
16173083976 	01-03-2023 12:05 	00:02:41 	Pravesh & Pearl were on call & Keff was working on emails 					
15087350879 	01-03-2023 12:32 	00:02:40 	Pravesh was on call & Keff was working on email & Pearl was on break 					
17817189589 	01-03-2023 13:09 	00:00:44 	Pravesh & Keff were on call & Pearl was available 					
15085238974 	01-03-2023 13:59 	00:00:40 	Pearl was available, Keff was on break & Pravesh was on call 					
16174603963 	01-03-2023 13:59 	00:00:08 					
14138227424 	01-03-2023 13:59 	00:00:13 					
14138227424 	01-03-2023 14:05 	00:00:42 					
16173083976 	01-03-2023 14:26 	00:00:12 	Keff & Pravesh were on call, pearl was on break 					
16023802730 	01-03-2023 14:50 	00:02:39 	Pravesh & Keff were on call , No status of pearl on group 					
16035536560 	01-03-2023 14:54 	00:02:10 					
17813267500 	01-03-2023 15:08 	00:02:28 	Pravesh was on break, keff was call , No status of pearl on group 					
15089652794 	01-03-2023 17:17 	00:02:13 	Pravesh was on break, Didn't rang on any ext. ( No status of Pearl & keff ) 					
18022492723 	01-03-2023 17:19 	00:02:16 					
16178231785 	01-03-2023 17:27 	00:02:40 	Pravesh was on break, keff was call , No status of pearl on group 					
17742780294 	01-03-2023 18:21 	00:02:12 	Pravesh was calling on FD 					
15083201814 	01-03-2023 18:21 	00:02:43 					
15085071578 	02-03-2023 09:41 	00:02:13 	Keff was on call 					
17742580528 	02-03-2023 09:46 	00:02:36 					
15109090705 	02-03-2023 10:03 	00:00:08 	Keff was on outbound call 					
15085275201 	02-03-2023 10:07 	00:00:10 	Keff was available 					
16175435303 	02-03-2023 10:35 	00:02:00 	keff was on call 					
17742300027 	02-03-2023 10:41 	00:02:09 					
15084799644 	02-03-2023 10:42 	00:02:35 					
17742300027 	02-03-2023 10:43 	00:02:08 					
17742612163 	02-03-2023 10:47 	00:02:36 					
15087524727 	02-03-2023 10:53 	00:02:09 					
15084822000 	02-03-2023 10:54 	00:02:44 					
15083613719 	02-03-2023 11:01 	00:02:14 	Keff was on break 					
16178176533 	02-03-2023 11:01 	00:02:43 					
15085071578 	02-03-2023 11:06 	00:02:11 					
15083613719 	02-03-2023 11:07 	00:02:43 					
15083208676 	02-03-2023 11:10 	00:02:10 					
16173041005 	02-03-2023 11:55 	00:02:45 	Keff was on call 					
15084104795 	02-03-2023 12:03 	00:02:44 					
16312583193 	02-03-2023 12:05 	00:02:09 					
19789446661 	02-03-2023 12:21 	00:02:12 					
15082772270 	02-03-2023 12:28 	00:02:03 					
16037338109 	02-03-2023 12:53 	00:02:12 					
15087559560 	02-03-2023 13:01 	00:02:13 					
19547591838 	02-03-2023 13:34 	00:02:09 	Keff & pravesh were on call 					
17742750728 	02-03-2023 13:45 	00:02:07 	Pravesh was on call , keff was on break 					
17812488169 	02-03-2023 13:51 	00:00:11 					
14132445811 	02-03-2023 13:56 	00:02:13 					
14132445811 	02-03-2023 14:00 	00:02:35 					
17812488169 	02-03-2023 14:10 	00:02:34 	Keff & pravesh were on call 					
17744379499 	02-03-2023 14:11 	00:02:44 					
15086625250 	02-03-2023 14:11 	00:02:07 					
15088873011 	02-03-2023 14:12 	00:02:04 					
15089041859 	02-03-2023 15:07 	00:02:41 					
15088475313 	02-03-2023 16:23 	00:02:38 					
16176998315 	02-03-2023 17:36 	00:02:46 					
15082786195 	02-03-2023 17:37 	00:02:44 					
12035501109 	02-03-2023 18:20 	00:00:08 	Pravesh was working on emails , keff shift was over 					
15089862330 	02-03-2023 19:02 	00:02:46 	Pravesh was call 					
18579192203 	02-03-2023 19:21 	00:02:44 					
16175488907 	03-03-2023 12:30 	00:02:48 	All were on call 					
17742146657 	03-03-2023 13:36 	00:00:39 	Keff & Pravesh were on call, Pearl was available 					
16178778294 	03-03-2023 13:59 	00:02:14 	Pravesh was on call , keff was on break , Pearl was fixing appointment 					
17742084382 	03-03-2023 18:08 	00:00:23 	Pravesh was on call, Pearl & keff shift were over 					
15085963899 	03-03-2023 18:11 	00:00:34 	Pravesh was on call 					
12034944892 	03-03-2023 18:31 	00:00:45 					
15083357524 	03-03-2023 18:32 	00:00:04 					
15083805100 	04-03-2023 09:24 	00:00:37 	Keff was working on email , answered later 					
17169980605 	04-03-2023 09:24 	00:00:42 					
15084292575 	04-03-2023 10:43 	00:02:11 	Pearl was on call , keff is working on email 					
19783828711 	04-03-2023 11:59 	00:00:29 	Keff was on call ,pearl was available 					
15088392754 	04-03-2023 12:01 	00:00:40 	Both were available 					
15086545692 	04-03-2023 12:57 	00:00:34 	Keff was on break & Pearl was available 					

Thanks, 
Rohan