Subject: CS - Steer co data - Jan'23
From: Murtaza Kutiyanawala <[email-masked]>
To: Gaurav Yadav <[email-masked]>
Date: Mon, 6 Feb 2023 10:22:02 +0000

Hi Gaurav,

Please find the Raw data for Steer co report, please share the report by toady day end.

UAE
NPS post checkout
NPS post delivery
Target
50
50
Jan'23
61.1
37.2
Avg. L3M - Oct - Dec
56.8
25.1
YTD -July'22 - Jan'23
58
26
Order Location
Ecom Jan Total
Ecom Avg : L 3 months Oct -Dec
Ecom YTD - July'22 - Jan'23
UAE
                         14,836
                         20,662
                               116,637

Order Location
B&M Jan Total
B&M Avg : L 3 months Oct-Dec'22
B&M YTD - July'22 - Jan'23
UAE
66,585
77,797
496,160
Jan
66,585
Dec
81,499
Nov
71,889
Oct
80,003
Sep
67,971
Aug
63,867
July
64,346
Inhouse Cost:
Inhouse
Jul'22
Aug'22
Sep'22
Oct'22
Nov'22
Dec'22
Jan'23
Count
6
6
6
6
6
6
6
Cost
44,144
43,329
44,144
43,355
44,144
43,355
44,144
Telephone-Toll free no
15,000
15,000
15,000
15,000
15,000
15,000
15,000
Total Inhouse CCC
59,144
58,329
59,150
58,355
59,144
58,355
59,144

Murtaza Kutiyanawala
Team Lead - Customer Care
T   :  +971 4 517 2300
D  :  +971 4 813 2414
F   :  +971 4 517 2380
E   : [email-masked]<mailto:[email-masked]>
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