Subject: RE: Fresh desk & Fresh Chat credential create request
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: gaurav yadav <[email-masked]>, Malik Ismail <[email-masked]>, Jessie Caparas <[email-masked]>, deeksha <[email-masked]>, Safa Mursel <[email-masked]>, Manish Kumar <[email-masked]>
Date: Mon, 20 Mar 2023 09:33:15 +0000

Done, please check

From: Apoorv Joshi <[email-masked]>
Sent: Monday, March 20, 2023 12:39 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Cc: gaurav yadav <[email-masked]>; Malik Ismail <[email-masked]>; Jessie Caparas <[email-masked]>; deeksha <[email-masked]>; Safa Mursel <[email-masked]>; Manish Kumar <[email-masked]>
Subject: Re: Fresh desk & Fresh Chat credential create request

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Mahmoud,

Please check and advise if any update on Freshchat credentials for these users:
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>

Role- Agent, Beginner
Group: KSA Chat Group

Regards,
Apoorv

________________________________
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "gaurav yadav" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "deeksha" <[email-masked]<mailto:[email-masked]>>, "Mustehsan Siddiqui" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 7, 2023 10:22:09 AM
Subject: RE: Fresh desk & Fresh Chat credential create request

Hi Apoorv,

No more available seats, I’m reviewing the current users

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 6, 2023 6:04 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Cc: gaurav yadav <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; deeksha <[email-masked]<mailto:[email-masked]>>
Subject: Re: Fresh desk & Fresh Chat credential create request

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Mahmoud,

For the following users did not receive the freshchat invite, kindly check once-

[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>

Regards,
Apoorv

________________________________
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]<mailto:[email-masked]>>
To: "gaurav yadav" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "deeksha" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 6, 2023 10:46:58 AM
Subject: RE: Fresh desk & Fresh Chat credential create request

Done

From: Gaurav Yadav <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 4, 2023 5:50 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; deeksha <[email-masked]<mailto:[email-masked]>>
Subject: Fresh desk & Fresh Chat credential create request

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Mahmoud

Can you please create Fresh Desk & Fresh chat ID of the following:

Rahaf Alotaibi - [email-masked]<mailto:[email-masked]>
Tahani Alanazi - [email-masked]<mailto:[email-masked]>
Amani Alotaibi - [email-masked]<mailto:[email-masked]>
Heba Makkawi - [email-masked]<mailto:[email-masked]>
Reem Alhamdan  - [email-masked]<mailto:[email-masked]>
Amnah Yousif - [email-masked]<mailto:[email-masked]>

Groups for access -  LSM KSA Call Centre, KSA Warehouse Escalation, Escalation dxb team, KSA Chats all LSM

Role will be agent for all the above users.

Thanks,
Gaurav

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com