Subject: Re: Swagtron Productivity Report - 15 March
From: Gaurav Yadav <[email-masked]>
To: deeksha <[email-masked]>
Cc: rohan panwar <[email-masked]>
Date: Thu, 16 Mar 2023 07:02:55 -0700 (MST)

okay. 

From: "deeksha" <[email-masked]> 
To: "rohan panwar" <[email-masked]> 
Cc: "Gaurav Yadav" <[email-masked]> 
Sent: Thursday, March 16, 2023 7:19:05 PM 
Subject: Re: Swagtron Productivity Report - 15 March 

Please start copying Iqbal. 

@ Gaurav: please call and let him know that he will be getting these everyday. If there is a single missed chat, he should reply back and explain why it happened. Thanks 

Sent from my iPhone 

On 16 Mar 2023, at 19:05, Rohan Panwar <[email-masked]> wrote: 

BQ_BEGIN

Hi Ma'am, 

Given below is the report of Swagtron productivity for Yesterday, 
There was no missed chat yesterday 

	
Name 
	15-Mar-23 
	Emails 	Chats 	Total 
	Mohd Iqbal 	2 		2 
	Shahbaaz Khan 	8 	5 	13 
	Sabreena Yaqoob 	10 	2 	12 
	Yarngam Makan 	12 	5 	17 
	Tony Mathew 	7 	3 	10 
	Sandeep nair 	10 	6 	16 
		49 	21 	70 

Thanks, 
Rohan 

From: "Rohan Panwar" <[email-masked]> 
To: "deeksha" <[email-masked]> 
Cc: "Gaurav Yadav" <[email-masked]> 
Sent: Wednesday, March 15, 2023 6:50:48 PM 
Subject: Swagtron Productivity Report - 14 March 

Hi Ma'am, 

Given below is the report of Swagtron productivity for Yesterday, 
There was no missed chat yesterday 

	
Name 
	14-Mar-23 
	Emails 	Chats 	Total 
	Mohd Iqbal 			0 
	Shahbaaz Khan 	21 	6 	27 
	Sabreena Yaqoob 	15 	4 	19 
	Yarngam Makan 		4 	4 
	Tony Mathew 	17 	5 	22 
	Sandeep nair 	19 	5 	24 
		72 	24 	96 

Thanks, 
Rohan 

From: "Rohan Panwar" <[email-masked]> 
To: "deeksha" <[email-masked]> 
Cc: "Gaurav Yadav" <[email-masked]> 
Sent: Tuesday, March 14, 2023 5:43:14 PM 
Subject: Swagtron Productivity Report 03rd March to 13 March 

Hi Ma'am, 

Given below is the report of Swagtron productivity from 03rd March to 13th March. There was one missed chat on 10th March. 

	Missed chat Detail 
	Date : 10th March 
	Customer joined at - 12:37AM 
	Agent name - Sandeep 
	Agent Joined at - 12:37AM 
	Customer left at - 12:38AM 

	
Name 
	3-Mar-23 	4-Mar-23 	5-Mar-23 	6-Mar-23 	7-Mar-23 	8-Mar-23 	9-Mar-23 	10-Mar-23 	11-Mar-23 	12-Mar-23 	13-Mar-23 
	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 
	Mohd Iqbal 			0 			0 			0 	1 		1 	2 		2 	2 		2 			0 			0 			0 			0 			0 
	Shahbaaz Khan 	7 	2 	9 			0 			0 	23 	10 	33 	11 	6 	17 	5 	3 	8 	5 	5 	10 	11 	6 	17 			0 			0 	21 	10 	31 
	Sabreena Yaqoob 	7 	3 	10 			0 			0 			0 			0 	7 	3 	10 	4 	7 	11 	14 	6 	20 	13 		13 			0 	17 	9 	26 
	Yarngam Makan 	10 	2 	12 			0 			0 	17 	10 	27 	9 	3 	12 	6 	4 	10 	11 	5 	16 	4 	7 	11 			0 			0 			0 
	Tony Mathew 	3 	4 	7 	1 		1 			0 	16 	8 	24 	8 	5 	13 	7 	5 	12 	6 	5 	11 	10 	7 	17 			0 			0 	17 	7 	24 
	Sandeep nair 	4 	9 	13 			0 			0 	19 	10 	29 	10 	8 	18 	7 	6 	13 	4 	7 	11 	8 	5 	13 			0 			0 	20 	9 	29 
		31 	20 	51 	1 	0 	1 	0 	0 	0 	76 	38 	114 	40 	22 	62 	34 	21 	55 	30 	29 	59 	47 	31 	78 	13 	0 	13 	0 	0 	0 	75 	35 	110 

Thanks, 
Rohan 

BQ_END