Subject: Re: Swagtron Productivity Report - 15 March
From: Deeksha Dadu <[email-masked]>
To: Rohan Panwar <[email-masked]>
Cc: Gaurav Yadav <[email-masked]>
Date: Thu, 16 Mar 2023 13:49:05 +0000

Please start copying Iqbal.

@ Gaurav: please call and let him know that he will be getting these everyday. If there is a single missed chat, he should reply back and explain why it happened. Thanks

Sent from my iPhone

On 16 Mar 2023, at 19:05, Rohan Panwar <[email-masked]> wrote:

Hi Ma'am,

Given below is the report of Swagtron productivity for Yesterday,
There was no missed chat yesterday

Name
15-Mar-23
Emails  Chats   Total
Mohd Iqbal      2               2
Shahbaaz Khan   8       5       13
Sabreena Yaqoob 10      2       12
Yarngam Makan   12      5       17
Tony Mathew     7       3       10
Sandeep nair    10      6       16
49      21      70

Thanks,
Rohan
________________________________
From: "Rohan Panwar" <[email-masked]>
To: "deeksha" <[email-masked]>
Cc: "Gaurav Yadav" <[email-masked]>
Sent: Wednesday, March 15, 2023 6:50:48 PM
Subject: Swagtron Productivity Report - 14 March

Hi Ma'am,

Given below is the report of Swagtron productivity for Yesterday,
There was no missed chat yesterday

Name
14-Mar-23
Emails  Chats   Total
Mohd Iqbal                      0
Shahbaaz Khan   21      6       27
Sabreena Yaqoob 15      4       19
Yarngam Makan           4       4
Tony Mathew     17      5       22
Sandeep nair    19      5       24
72      24      96

Thanks,
Rohan
________________________________
From: "Rohan Panwar" <[email-masked]>
To: "deeksha" <[email-masked]>
Cc: "Gaurav Yadav" <[email-masked]>
Sent: Tuesday, March 14, 2023 5:43:14 PM
Subject: Swagtron Productivity Report  03rd March to 13 March

Hi Ma'am,

Given below is the report of Swagtron productivity from 03rd March to 13th March. There was one missed chat on 10th March.

Missed chat Detail
Date : 10th March
Customer joined at - 12:37AM
Agent name - Sandeep
Agent Joined at - 12:37AM
Customer left at - 12:38AM

Name
3-Mar-23        4-Mar-23        5-Mar-23        6-Mar-23        7-Mar-23        8-Mar-23        9-Mar-23        10-Mar-23       11-Mar-23       12-Mar-23       13-Mar-23
Emails  Chats   Total   Emails  Chats   Total   Emails  Chats   Total   Emails  Chats   Total   Emails  Chats   Total   Emails  Chats   Total   Emails  Chats   Total   Emails  Chats   Total   Emails  Chats   Total   Emails  Chats   Total   Emails  Chats   Total
Mohd Iqbal                      0                       0                       0       1               1       2               2       2               2                       0                       0                       0                       0                       0
Shahbaaz Khan   7       2       9                       0                       0       23      10      33      11      6       17      5       3       8       5       5       10      11      6       17                      0                       0       21      10      31
Sabreena Yaqoob 7       3       10                      0                       0                       0                       0       7       3       10      4       7       11      14      6       20      13              13                      0       17      9       26
Yarngam Makan   10      2       12                      0                       0       17      10      27      9       3       12      6       4       10      11      5       16      4       7       11                      0                       0                       0
Tony Mathew     3       4       7       1               1                       0       16      8       24      8       5       13      7       5       12      6       5       11      10      7       17                      0                       0       17      7       24
Sandeep nair    4       9       13                      0                       0       19      10      29      10      8       18      7       6       13      4       7       11      8       5       13                      0                       0       20      9       29
31      20      51      1       0       1       0       0       0       76      38      114     40      22      62      34      21      55      30      29      59      47      31      78      13      0       13      0       0       0       75      35      110

Thanks,
Rohan