Subject: RE: CS - Steer co data - Dec'22
From: Ahmed Zoher <[email-masked]>
To: Murtaza Kutiyanawala <[email-masked]>
Cc: saurabh <[email-masked]>, Gaurav Yadav <[email-masked]>
Date: Thu, 5 Jan 2023 13:08:05 +0000

Hi Murtaza,

Please proceed.

Thanks,

Ahmed Zoher
Manager – Customer Care
T   :  +971 4 517 2300
D  :  +971 4 813 5812
F   :  +971 4 517 2380
E   : [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.
www.homeboxstores.com<http://www.homeboxstores.com/>

From: Murtaza Kutiyanawala <[email-masked]>
Sent: Thursday, January 5, 2023 11:03 AM
To: Ahmed Zoher <[email-masked]>
Cc: saurabh <[email-masked]>; Gaurav Yadav <[email-masked]>
Subject: RE: CS - Steer co data - Dec'22

Hi Ahmed,

Request you to prof read the attached data for steer co.

Murtaza Kutiyanawala
Team Lead – Customer Care
T   :  +971 4 517 2300
D  :  +971 4 813 2414
F   :  +971 4 517 2380
E   : [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cmurtaza.kutiyanawala%40landmarkgroup.com%7C451b5b1b38d0415a044608d96ac43dbf%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637658213337732239%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Cdij8dK2Vfav4R8QlQkxzKCysFQU3v13MudEsv%2BNmCE%3D&reserved=0>

From: Gaurav Yadav <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 4, 2023 6:10 PM
To: Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>
Cc: saurabh <[email-masked]<mailto:[email-masked]>>; Ahmed Zoher <[email-masked]<mailto:[email-masked]>>
Subject: Re: CS - Steer co data - Dec'22

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Murtaza,

Attached is the Steer co data.

Thanks,
Gaurav

________________________________
From: "Gaurav Yadav" <[email-masked]<mailto:[email-masked]>>
To: "Murtaza Kutiyanawala" <[email-masked]<mailto:[email-masked]>>
Cc: "saurabh" <[email-masked]<mailto:[email-masked]>>, "Ahmed Zoher" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 4, 2023 2:49:55 PM
Subject: Re: CS - Steer co data - Dec'22

Hi Murtaza,

Will send it today.

Thanks,
Gaurav

________________________________
From: "Murtaza Kutiyanawala" <[email-masked]<mailto:[email-masked]>>
To: "Gaurav Yadav" <[email-masked]<mailto:[email-masked]>>
Cc: "saurabh" <[email-masked]<mailto:[email-masked]>>, "Ahmed Zoher" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 4, 2023 2:48:38 PM
Subject: CS - Steer co data - Dec'22

Hi Gaurav,

Please find the Raw data for Steer co report, please share the report by toady day end.

UAE
NPS post checkout
NPS post delivery
Target
50
50
Dec’22
58.6
27.2
Avg. L3M – Sep - Nov
56.7
23.7
YTD -July’22 – Dec’22
57.5
24.5
Order Location
Ecom Dec Total
Ecom Avg : L 3 months Sep -Nov
Ecom YTD – July’22 – Dec’22
UAE
                   20,861
                                       18,917
                               101,801

Order Location
B&M Dec Total
B&M Avg : L 3 months Sep-Nov'22
B&M YTD - July'22 - Dec'22
UAE
81,499
73,288
429,575
Dec
81,499
Nov
71,889
Oct
80,003
Sep
67,971
Aug
63,867
July
64,346
Inhouse Cost:
Inhouse
Jul'22
Aug'22
Sep'22
Oct'22
Nov'22
Dec'22
Count
6
6
6
6
6
6
Cost
44,144
43,329
44,144
43,355
44,144
43,355
Telephone-Toll free no
15,000
15,000
15,000
15,000
15,000
15,000
Total Inhouse CCC
59,144
58,329
59,150
58,355
59,144
58,355

Murtaza Kutiyanawala
Team Lead – Customer Care
T   :  +971 4 517 2300
D  :  +971 4 813 2414
F   :  +971 4 517 2380
E   : [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cmurtaza.kutiyanawala%40landmarkgroup.com%7C451b5b1b38d0415a044608d96ac43dbf%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637658213337732239%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Cdij8dK2Vfav4R8QlQkxzKCysFQU3v13MudEsv%2BNmCE%3D&reserved=0>

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