Subject: CS - Steer co data - Nov'22
From: Gaurav Yadav <[email-masked]>
To: Murtaza Kutiyanawala <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Wed, 7 Dec 2022 07:12:14 -0700 (MST)

Hi Murtaza, 

Attached is the steer co. data. 

Thanks, 
Gaurav 

From: "Gaurav Yadav" <[email-masked]> 
To: "Murtaza Kutiyanawala" <[email-masked]> 
Cc: "deeksha" <[email-masked]> 
Sent: Monday, December 5, 2022 6:16:59 PM 
Subject: Re: CS - Steer co data - Nov'22 

Hi Murtaza, 

I will share it by tommorow. 

From: "Murtaza Kutiyanawala" <[email-masked]> 
To: "Gaurav Yadav" <[email-masked]> 
Cc: "deeksha" <[email-masked]> 
Sent: Monday, December 5, 2022 5:46:21 PM 
Subject: CS - Steer co data - Nov'22 

Hi Gaurav, 

Please find the Raw data for Steer co report, please share the report by the 6 th Dec 

	

UAE 	

NPS post checkout 	

NPS post delivery 	

Target 	

50 	

50 	

Nov’22 	

56.4 	

24.3 	

Avg. L3M – Aug - Oct 	

57.4 	

23.9 	

YTD -July’22 – Nov’22 	

57.3 	

24 	

Order Location 	

Ecom Nov Total 	

Ecom Avg : L 3 months Aug -Oct 	

Ecom YTD – July’22 – Nov’22 

UAE 	

26,289 	

14,191 	

80,939 

	

Order Location 	

B&M Nov Total 	

B&M Avg : L 3 months Aug-Oct'22 	

B&M YTD – July’22 – Nov'22 		

UAE 	

71,889 	

70,614 	

348,076 		

	

	

Inhouse 	

Jul'22 	

Aug'22 	

Sep'22 	

Oct'22 	

Nov'22 

Telephone-Toll free no 	

15,000 	

15,000 	

15,000 	

15,000 	

15,000 

Total Inhouse CCC 	

59,144 	

58,329 	

59,150 	

58,355 	

59,144 

	

Murtaza Kutiyanawala 

Team Lead – Customer Care 

T : +971 4 517 2300 

D : +971 4 813 2414 

F : +971 4 517 2380 

E : [ mailto:[email-masked] | [email-masked] ] 

Landmark Tower, Dubai Marina, P.O.Box 282028, UAE. 

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