Subject: Re: Productivity and deduction
From: Syed Ataullah <[email-masked]>
To: Gaurav Yadav <[email-masked]>
Date: Tue, 6 Dec 2022 01:21:23 -0700 (MST)

Hi Gaurav. 

This is to inform you that Ali 

    1. Adil, Alsharif ahmad, Husam Mostafa, Duaa ali, Laith Almohamd & Wasim Ismaeel got their FD access on 14th Nov. 
    2. Zafrul Islam was using Amir aziz tagging ID in the beginning, and he got his own access on 22nd Nov 
    3. Ali hazzaa worked on delight chat 859 
    4. Jok worked on delight chat 716 
    5. Waseem khan is doing floor support 
    6. These agents who is working on UAE, they finished their work everyday chat & escalation, however the flow was less in UAE. 

Regards 
Syed 

From: "Gaurav Yadav" <[email-masked]> 
To: "Syed Ataullah" <[email-masked]> 
Sent: Tuesday, December 6, 2022 12:32:18 PM 
Subject: Productivity and deduction 

Hi, 

Given below is the productivity and deduction, please check. 

FD Name 	Tickets 	Chat 	Tagging 	KSA response 	Other's chat escalation 	Working hours 	Productivity 	Expected 	Difference 	Deduction Days 
Abdallah Ahmed 	1 		1536 	380 		188 	1917 	1880 		
Ali Adil 	369 	571 			49 	157 	989 	1570 	581 	7.3 
Ali hazzaa 	502 		316 	473 	5 	206 	1296 	2060 	764 	9.6 
Alsharif ahmad 	269 	655 				186 	924 	1855 	931 	11.6 
Amir Aziz 	84 		307 			210 				
Aws Adra 	1012 	800 			20 	200 	1832 	2000 	168 	2.1 
Duaa ali 			1454 	55 	1 	138 	1510 	1380 		
Farha Sultana 	764 	229 			8 	124 	1001 	1240 	239 	3.0 
Hamdi Saleh 	42 	14 	632 	518 	68 	188 	1274 	1880 	606 	7.6 
Husam Mostafa 	13 	689 				141 	702 	1405 	703 	8.8 
Jok Kuol 	1095 	181 		3 	8 	198 	1287 	1975 	688 	8.6 
Laith Almohamd 	5 	748 			2 	137 	755 	1365 	610 	7.6 
Malek Hosan 	1110 	13 				237 				
Syed Ataullah 	158 	482 	29 			226 				
taher Mohammad 	76 	129 	1248 	663 	4 	213 	2120 	2130 	10 	0.1 
Waseem Ahemad . Khan 	493 	210 		22 	7 	128 	732 	1280 	548 	6.9 
Wasim Ismaeel 	13 	30 	1778 	224 	2 	194 	2047 	1940 		
Zafrul 	4 			22 		72 	26 	720 	694 	8.7