Subject: Fwd: Data required - From July to Oct
From: Gaurav Yadav <[email-masked]>
To: sye
Date: Thu, 3 Nov 2022 04:25:37 -0700 (MST)

From: "Murtaza Kutiyanawala" <[email-masked]> 
To: "Gaurav Yadav" <[email-masked]> 
Cc: "deeksha" <[email-masked]> 
Sent: Wednesday, November 2, 2022 8:46:37 PM 
Subject: Data required - From July to Oct 

Hi Gaurav, 

Request you to share the below data from July’22 to Oct’22 

	

Total tickets assigned 	

Average response time 	

Average resolution time 

Facebook 	

	

	

Emails 	

	

	

Instagram 	

	

	

Total 	

	

	

tickets assigned 	

Average response time(mm.ss) 	

Average resolution time (mm.ss) 

What’s app 	

	

	

Live chat 	

	

	

Total 	

	

	

Murtaza Kutiyanawala 

Team Lead – Customer Care 

T : +971 4 517 2300 

D : +971 4 813 2414 

F : +971 4 517 2380 

E : [ mailto:[email-masked] | [email-masked] ] 

Landmark Tower, Dubai Marina, P.O.Box 282028, UAE. 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cmurtaza.kutiyanawala%40landmarkgroup.com%7C451b5b1b38d0415a044608d96ac43dbf%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637658213337732239%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Cdij8dK2Vfav4R8QlQkxzKCysFQU3v13MudEsv%2BNmCE%3D&reserved=0 | www.homeboxstores.com ] 

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