Subject: Re: CS - Steer co data - Sep'22
From: Gaurav Yadav <[email-masked]>
To: Murtaza Kutiyanawala <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Wed, 5 Oct 2022 05:46:58 -0700 (MST)

Hi Murtaza, 

Will send it to you by Tommorow. 

Thanks, 
Gaurav 

From: "Murtaza Kutiyanawala" <[email-masked]> 
To: "Gaurav Yadav" <[email-masked]> 
Cc: "deeksha" <[email-masked]> 
Sent: Wednesday, October 5, 2022 6:07:57 PM 
Subject: FW: CS - Steer co data - Sep'22 

Looping Deeksha 

	

Murtaza Kutiyanawala 

Team Lead – Customer Care 

T : +971 4 517 2300 

D : +971 4 813 2414 

F : +971 4 517 2380 

E : [ mailto:[email-masked] | [email-masked] ] 

Landmark Tower, Dubai Marina, P.O.Box 282028, UAE. 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cmurtaza.kutiyanawala%40landmarkgroup.com%7C451b5b1b38d0415a044608d96ac43dbf%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637658213337732239%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Cdij8dK2Vfav4R8QlQkxzKCysFQU3v13MudEsv%2BNmCE%3D&reserved=0 | www.homeboxstores.com ] 

From: Murtaza Kutiyanawala 
Sent: Wednesday, October 5, 2022 4:35 PM 
To: Gaurav Yadav <[email-masked]> 
Subject: CS - Steer co data - Sep'22 

Hi Gaurav, 

Please find the Raw data for Steer co report, please share the report by 3 o’clock 7 th Oct. 

	

Order Location 	

Ecom Sep Total 	

Ecom Avg : L 3 months June - Aug 	

Ecom YTD – July’22 – Sep’22 

UAE 	

13,749 	

12,294 	

37,938 

	

Order Location 	

B&M Sep Total 	

B&M Avg : L 3 months June - Aug'22 	

B&M YTD – July’22 – Sep'22 

UAE 	

67,971 	

60,756 	

196,184 

	

UAE 	

NPS post checkout 	

NPS post delivery 	

Target 	

50 	

50 	

Sep’22 	

58.9 	

24.7 	

Avg. L3M – June - Aug 	

58.9 	

20.9 	

YTD -July’22 – Sep’22 	

58.7 	

24.3 	

	

Inhouse 	

Jul'22 	

Aug'22 	

Sep'22 

Count 	

6 	

6 	

6 

Cost 	

44,144 	

43,329 	

44,144 

Telephone-Toll free no 	

15,000 	

15,000 	

15,000 

Total Inhouse CCC 	

59,144 	

58,329 	

59150 

	

Murtaza Kutiyanawala 

Team Lead – Customer Care 

T : +971 4 517 2300 

D : +971 4 813 2414 

F : +971 4 517 2380 

E : [ mailto:[email-masked] | [email-masked] ] 

Landmark Tower, Dubai Marina, P.O.Box 282028, UAE. 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cmurtaza.kutiyanawala%40landmarkgroup.com%7C451b5b1b38d0415a044608d96ac43dbf%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637658213337732239%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Cdij8dK2Vfav4R8QlQkxzKCysFQU3v13MudEsv%2BNmCE%3D&reserved=0 | www.homeboxstores.com ] 

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