Subject: CS - Steer co data - Sep'22
From: Murtaza Kutiyanawala <[email-masked]>
To: Gaurav Yadav <[email-masked]>
Date: Wed, 5 Oct 2022 12:34:59 +0000

Hi Gaurav,

Please find the Raw data for Steer co report, please share the report by 3 o'clock 7th Oct.

Order Location
Ecom Sep Total
Ecom Avg : L 3 months June - Aug
Ecom YTD - July'22 - Sep'22
UAE
              13,749
                                            12,294
                                   37,938

Order Location
B&M Sep Total
B&M Avg : L 3 months June - Aug'22
B&M YTD - July'22 - Sep'22
UAE
67,971
60,756
196,184

UAE
NPS post checkout
NPS post delivery
Target
50
50
Sep'22
58.9
24.7
Avg. L3M - June - Aug
58.9
20.9
YTD -July'22 - Sep'22
58.7
24.3

Inhouse
Jul'22
Aug'22
Sep'22
Count
6
6
6
Cost
44,144
43,329
44,144
Telephone-Toll free no
15,000
15,000
15,000
Total Inhouse CCC
59,144
58,329
59150

Murtaza Kutiyanawala
Team Lead - Customer Care
T   :  +971 4 517 2300
D  :  +971 4 813 2414
F   :  +971 4 517 2380
E   : [email-masked]<mailto:[email-masked]>
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