Subject: Release call report 26-Sep to 27-Sep.
From: Gaurav Yadav <[email-masked]>
To: Rona Galangi <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Wed, 28 Sep 2022 07:51:44 -0700 (MST)

Hi Rona, 

Given below is the call report from 26-09-2022 14:30 to 27-09-2022 14:30. 5 calls went to voicemail. 

Total incoming calls - 33 
		Picked up calls % - 85% 

Agent 	Picked up calls 	Total Duration 		
Jayson 	17 	01:27:38 		
Erah 	6 	00:40:07 		
Hannah 	5 	00:35:20 		
Grand Total 	28 	02:43:05 		

Voicemails 				
Date 	Caller no. 	Duration 	Remarks 	
26-09-2022 16:50 	17743293401 	00:00:22 	Erah and Hannah were on call, and Jayson was on break 	
26-09-2022 18:21 	15083976208 	00:00:12 	Jayson was available 	
26-09-2022 18:24 	15083976208 	00:00:35 	Jayson was available 	
27-09-2022 11:25 	16124089713 	00:00:25 	Jayson was on call, Erah and Hannah were on WO. 	
27-09-2022 13:32 	15089441004 	00:00:36 	Jayson was on call, Erah and Hannah were on WO. 	

				

Thanks, 
Gaurav