Subject: WebTeam KSA Productivity 1st-27th Sep
From: Gaurav Yadav <[email-masked]>
To: deeksha <[email-masked]>
Date: Wed, 28 Sep 2022 04:50:17 -0700 (MST)

Hi ma'am 
Given below is the productivty till 27th Sep with deductions. 

Web Team KSA 1-27th Sep 													
Agents 	Tickets 	Tickets Chat All 	Chats 	WA Chats 	Productivity 	Working Hours 	Working Days 	Unescalated Chats 	Productivity After deducting unescalated chats 	Expected Productivity 	Differerence 	Deductions(Days) 	Remarks 
Abdulrahman Alqumea 	289 	52 	518 	387 	1194 	144 	18 	38 	1175 	1440 	265 	3.3 	
Amira Alanaz 	514 	98 	734 	698 	1946 	176 	22 	2 	1945 	1760 	-185 		
Asma Salem 	679 	36 	257 	667 	1603 	144 	18 	4 	1601 	1440 	-161 		
Bshayer Almalki 	1314 	333 	0 	0 	1314 	136 	17 		1314 	1360 	46 	0.6 	
Hessah Alsufayyan 	313 	37 	318 	358 	989 	125.5 	15.7 	7 	986 	1255 	269.5 	3.4 	
Hilah Alolayan 	517 	59 	555 	590 	1662 	128 	16 	10 	1657 	1280 	-377 		
Khalid Alamri 	81 	9 	2 	1 	84 	80 	10 		84 	700 	616 	8.8 	
Modhi Alanzi 	78 	11 	309 	10 	397 	64 	8 	13 	391 	560 	169.5 	2.4 	
Naif Teni 	1 	1 	0 	18 	19 	152 	19 		19 	0 	-19 		Sup 
Reenad Alosaimi 	396 	60 	476 	636 	1508 	136 	17 	3 	1507 	1360 	-146.5 		
Saud Almutlaq 	479 	22 	292 	208 	979 	136 	17 	8 	975 	1360 	385 	4.8 	
Shahad Albelihed 	268 	53 	107 	219 	594 	80 	10 	11 	589 	800 	211.5 	2.6 	
Shehanah Khalid 	133 	57 	442 	315 	890 	96 	12 	12 	884 	960 	76 	1.0 	
Shoaa Nfeesah 	1180 	32 	0 	90 	1270 	133 	16.6 		1270 	1330 	60 	0.8 	
Samer Alorainii 	554 	12 	0 	0 	554 	152 	19 		554 	0 	-554 		Training 
Shroog Alshabib 	589 	14 	0 	0 	589 	152 	19 		589 	0 	-589 		Training 
Rana Almotiri 	679 	63 	0 	0 	679 	144 	18 		679 	0 	-679 		Training