Subject: Chat Volume and Flow for Audi/VW
From: Gaurav Yadav <[email-masked]>
To: deeksha <[email-masked]>
Date: Fri, 23 Sep 2022 01:37:23 -0700 (MST)

Hi ma'am 

Given below is the Chat volume trend and Chat flow for Audi/VW. 

Audi/VW 
Dates 	Chats 
17-09-2022 	333 
18-09-2022 	314 
19-09-2022 	287 
20-09-2022 	280 
21-09-2022 	267 
22-09-2022 	267 
Total 	1748 

Chat flow trend 
Dates 	7am-4pm 	1pm-10pm 	10pm-7am 
19-Sep 	127 	167 	69 
20-Sep 	102 	151 	80 
21-Sep 	104 	151 	64 
22-Sep 	110 	145 	68 
Total 	443 	614 	281