Subject: Swagtron Productivity - 1st to 7th Sep
From: Gaurav Yadav <[email-masked]>
To: deeksha <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Thu, 8 Sep 2022 05:15:22 -0700 (MST)

Hi ma'am 

Given below is the productivity for Swagtron from 1st to 7th Sep. There was no missed chat yesterday. 

Name 	01-Sep-22 	02-Sep-22 	03-Sep-22 	04-Sep-22 	05-Sep-22 	06-Sep-22 	07-Sep-22 	Grand Total 
Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 
Mohd Iqbal 	16 	7 	23 			0 	15 		15 	14 		14 	15 	8 	23 	16 	9 	25 	23 	7 	30 	130 
Nitin Pandey 	26 	6 	32 	15 	11 	26 	12 		12 			0 	20 	6 	26 	16 	9 	25 	15 	12 	27 	148 
Rajeshdeep Singh 	12 	5 	17 	5 	4 	9 	11 		11 			0 	11 	3 	14 	16 	3 	19 	10 	3 	13 	83 
Shivendra Goswami 	33 	5 	38 		10 	10 			0 			0 		3 	3 		2 	2 	4 	1 	5 	58 
Yarngam Makan 	18 	4 	22 	12 	15 	27 	5 		5 			0 	9 	2 	11 	15 	6 	21 	6 	3 	9 	95 
Total 	105 	27 	132 	32 	40 	72 	43 	0 	43 	14 	0 	14 	55 	22 	77 	63 	29 	92 	58 	26 	84 	514 

From: "Gaurav Yadav" <[email-masked]> 
To: "deeksha" <[email-masked]> 
Cc: "Ashish Dabral" <[email-masked]> 
Sent: Wednesday, September 7, 2022 5:17:41 PM 
Subject: Re: Swagtron Productivity - 1st to 6th Sep 

Dear Ma'am 

For missed chats I checked and there was one missed chat in between 1st and 6th Sep, and we can't get the response time as we don't have access to full reporting features. 

From: "deeksha" <[email-masked]> 
To: "Gaurav Yadav" <[email-masked]> 
Cc: "Ashish Dabral" <[email-masked]> 
Sent: Wednesday, September 7, 2022 5:11:08 PM 
Subject: Re: Swagtron Productivity - 1st to 6th Sep 

Thank you Gaurav, do you have also some data on missed chats or response time? Please see what else are we able to extract from the reports we have available to us and send it across. Thank you 

From: Gaurav Yadav <[email-masked]> 
Sent: Wednesday, September 7, 2022 4:40 PM 
To: Deeksha Dadu <[email-masked]> 
Cc: Ashish Dabral <[email-masked]> 
Subject: Swagtron Productivity - 1st to 6th Sep 
Hi ma'am 

Attached is the [productivity for Swagtron from 1st to 6th Sep.