Subject: Note Added - [#4551741] Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 04 Jul 2022 05:41:55 +0000

Hi ,    usman added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4551741    Subject:  Re: Your products are on the way   Requester: DANIEL IVONGE    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Dear Ahmed,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>I have already flashed the email to concerned team. They will ensure delivery at soonest.</span></div>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards.</span></div>
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<b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Usman Aslam Qadri</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'></span></b>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>Key Accounts Executive (CSR)<br>
SMSA Express Transportation Co. Ltd<br>
Riyadh - Kingdom of Saudi Arabia</span></div>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>T  +966 11 4633999 EXT 7437 , 8019</span></div>
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<b><span style='font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>F</span></b><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'> +966-1-2187782</span><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'></span>
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<a href="http://www.smsaexpress.com/" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="165" height="63" id="_x0000_i1042" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1NjEwMjQ2NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.sEWAYT9Tajhux9JPo9oI8mU_X2xf1rA_KtLbCUHxSFQ" data-id="2043356102466" alt="SMSA EXPRESS"></span></a><span style='font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<div>From:<span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Max [mailto:[email-masked]]
<br>
<b>Sent:</b> Monday, July 4, 2022 8:36 AM<br>
<b>To:</b> Usman Aslam Qadri; [email-masked]<br>
<b>Cc:</b> [email-masked]; Adel Yahya Awad; Key Accounts - KSA<br>
<b>Subject:</b> Fwd: [#4551741] - Re: Your products are on the way</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>Hi Team,<br>
<br>
AWB: 290311763187<br>
<br>
Customer contact: 0559581899  <br>
Customer address : Muzahimiyah, southwest of Riyadh. <br>
Assistance Required: Need urgent delivery<br>
<br>
The customer has requested the order to be delivered to his address, kindly check, do the needful and arrange the delivery asap.<br>
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Thank you for your help!<br>
<br>
Best Regards,<br>
Ahmed Omer</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system","serif"'>On Thu, 30 Jun at 5:13 PM
<span class="separator">, usman &lt;[email-masked]&gt; wrote: </span></span><span class="separator"></span>
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<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Dear
</span><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>Apoorv,
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>Informed consignee through SMS</span></div>
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<span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards.</span><span style='font-size:10.5pt;font-family:"-apple-system","serif"'></span>
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<b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Usman Aslam Qadri</span></b>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>Key Accounts Executive (CSR)<br>
SMSA Express Transportation Co. Ltd<br>
Riyadh - Kingdom of Saudi Arabia</span></div>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>T  +966 11 4633999 EXT 7437 , 8019</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system","serif"'>From:</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Max [mailto:[email-masked]]
<br>
<b>Sent:</b> Thursday, June 30, 2022 11:17 AM<br>
<b>To:</b> Key Accounts - KSA; Adel Yahya Awad; [email-masked]<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#4551741] - Re: Your products are on the way</span><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>
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<span style='font-size:10.5pt;font-family:"-apple-system","serif";color:black'>Dear Usman,</span><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>
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<span style='font-size:10.5pt;font-family:"-apple-system","serif";color:black'>AWB: 290311763187</span><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>
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<span style='font-size:10.5pt;font-family:"-apple-system","serif";color:black'>No problem, if the customer has requested that they will collect, please call them and let them know that they can visit to collect their order so they can come
 and collect.</span><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>
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<span style='font-size:10.5pt;font-family:"-apple-system","serif";color:black'>Thank you for your help!</span><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>
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<span style='font-size:10.5pt;font-family:"-apple-system","serif";color:black'>Regards,</span><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>
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<span style='font-size:10.5pt;font-family:"-apple-system","serif";color:black'>Apoorv</span><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>On Wed, 29 Jun at 10:46 AM
<span class="separator">, Max &lt;[email-masked]&gt; wrote: </span></span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>Hi Team,<br>
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Problem Statement: Late delivery<br>
Order ID:  6151517320 <br>
Tracking ID: 290311763187 <br>
Customer contact: 0559581899  </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>Customer address : Muzahimiyah, southwest of Riyadh. <br>
Assistance Required: Need urgent delivery<br>
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Issue Description: Please deliver the order ASAP<br>
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Regards,<br>
The Support Team</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid","serif";color:white'>4551741:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>
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