Subject: Note Added - [#4430951] ضمان ساعة اوماكس من سنتربوينت
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Jun 2022 12:05:35 +0000

Hi ,    Nitish added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4430951    Subject:  ضمان ساعة اوماكس من سنتربوينت    Requester: أروى فهد    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Ritesh,</div>
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<div class="MsoNormal">Please refund and will have to declare damaged in WH.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Nitish Pandey </div>
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<div>From: Ritesh Sharma &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, June 2, 2022 4:04 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Nitish Pandey &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4430951] - ضمان ساعة اوماكس من سنتربوينت</div>
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<div class="MsoNormal">Hi <a id="OWAAM2DB76F3950DC45DE98D848F1DA14279B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Nitish Pandey</span></a>
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<div class="MsoNormal">How do we handle damaged cases?</div>
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<div class="MsoNormal">What do we do with the item?</div>
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<div class="MsoNormal">--</div>
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><a href="Centrepointstores.com" rel="noreferrer"><span style="color:blue;text-decoration:none"><img width="623" height="239" style="width:6.4861in;height:2.493in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NTA3ODk1OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8OKw-zhYnbYA_kOHHPVZeqcNFzSsLoU-YyztG-e0r2g" data-id="2043345078958"></span></a></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, June 2, 2022 3:17 PM<br>
<b>To:</b> Ritesh Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4430951] - ضمان ساعة اوماكس من سنتربوينت</div>
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Hi Team<br>
Order ID:6140880671<br>
Item ID:163382274<br>
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customer is asking to redeem the warranty of their item as the watch is damaged. They have visited the store regarding this but the store refused their request. Please advise how to proceed with this <br>
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Regards<br>
Aljoori Alghamdi</span></div>
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