Subject: Ticket Assigned - Conversation with abdul malik/ update state
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Jun 2022 05:34:27 +0000

Hi Aljoori Alghamdi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abdul malik/ update state abdul malik                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  abdul malik Bot:  Hi Abdul Malik ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6144827958 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0501484993            01:23 AM, 24rd May                   saud                   Hi Abdul malik. Thank you for contacting us. My name is Saud. How may I help you today?           01:23 AM, 24rd May                   saud                    I have not received a response from you still, please confirm if we are still connected?           01:24 AM, 24rd May                     abdul malik                    Actually i have not received my order and they showing status customer not responded           01:24 AM, 24rd May                   saud                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:25 AM, 24rd May                     abdul malik                    I called delivery guy twice today first time he said he is near my location and then again i called him he said he will come at night           01:26 AM, 24rd May                     abdul malik                    Still he wrote customer not responded           01:26 AM, 24rd May                   saud                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           01:27 AM, 24rd May                     abdul malik                    Still there           01:27 AM, 24rd May                     abdul malik                    Thank you           01:28 AM, 24rd May                   saud                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:28 AM, 24rd May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4395225