Subject: Ticket Assigned - Conversation with sunita luhano
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 25 May 2022 10:24:14 +0000

Hi Aljoori Alghamdi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sunita luhano sunita luhano                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sunita luhano Bot:  Hi Sunita Luhano ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6143026613 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0530608470            03:53 PM, 20th May                     sunita luhano                    Hi           03:53 PM, 20th May                   Hissah                   Hi(sunita luhano), Thank you for contacting us. How may I help you?           03:54 PM, 20th May                     sunita luhano                    I have placed order for collect at Dhahran mall but it got fire and looks like will not open in few weeks, can you please change click and collect for me?           03:54 PM, 20th May                   Hissah                   Minutes please to be checked           03:55 PM, 20th May                     sunita luhano                    Ok           03:55 PM, 20th May                     sunita luhano                    What’s my order status now?           03:56 PM, 20th May                   Hissah                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           03:56 PM, 20th May                     sunita luhano                    Ok, thanks           03:57 PM, 20th May                   Hissah                   your  order status now is READY_TO_SHIPPED           03:57 PM, 20th May                   Hissah                   Do you have any other questions that I can help you with?           03:57 PM, 20th May                   Hissah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:59 PM, 20th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4380804