Subject: New Reply Received - Reject order
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 20 Aug 2022 10:37:47 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Reject order  Ticket comment <div dir="auto"></div>
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<div>On Sat, 20 Aug 2022, 1:29 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Sara,<br><br>Thank you for contacting us and choosing us to serve you.<br><br>We sincerely apologize for the inconvenience caused. This is definitely not the kind of experience we want you to have when shopping with us. </div>
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<div dir="ltr">We request you to please share with us the name of the correct item which you placed the order for and an image of the incorrect item which you have received.</div>
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<div dir="ltr">And regarding the missing item, please share with us the exact name of the item ​.We will be happy to look into this further.<br>
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<div dir="ltr">We are looking forward to hear from you soon. Thank you for your help!<br>
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<div dir="ltr">Your Friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4752218