Subject: New Reply Received - Damaged item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Aug 2022 11:24:57 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Damaged item  Ticket comment <div>Hi,</div>
<div>I have filled out the return request. My address is Topaz Residences 1, apartment no. 106, Dubai silicon oasis, Dubai.<br><br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 9 Aug 2022, at 3:06 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Mishal,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for this inconvenience caused to you. This is definitely not the kind of experience we want you to have when shopping with us. </div>
<div dir="ltr">​</div>
<div dir="ltr">We have forwarded the images to our concerned team at this time to ensure such instance does not repeat.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We have created a return request at this time, You must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details.<br><br>Once you have done that please simply reply to this email and let us know along with your full address and contact number so that we can arrange the collection for you on priority.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team.<br>
</div>
</div></div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4708049