Subject: New Reply Received - Missing item
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 01 Aug 2022 10:37:32 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Missing item  Ticket comment <div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentIdff3b214a-5395-4651-897a-dace882cb891" class="inline-image-global inlined-image-cid-ff3b214a-5395-4651-897a-dace882cb891" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2NjI3OTE2MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VuENMYhDwnDZr2DPHplTfs1EBjFBmtqlCd_9MVJm6gs" data-id="2043366279160" style="width:100%;max-width:800px"><br>
</div>
<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentIda95acd6c-bef0-4ae4-b61d-c4fc826577e5" class="inline-image-global inlined-image-cid-a95acd6c-bef0-4ae4-b61d-c4fc826577e5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2NjI3OTE2MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.IajU3YnuXnF5UjtYY2uEehNcwrBnRfLn0vHAL5iipjs" data-id="2043366279163" style="width:100%;max-width:800px"><br>
</div>Good day! <div><br></div>
<div>This are the images / Barcode of the item. </div>
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<div>Thank you. </div>
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<div>Sincerely, </div>
<div>RHECHEL ANN <br><br><br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Aug 1, 2022 at 8:57 AM, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv5581772613"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Rasha,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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<div dir="ltr">​</div>
<div dir="ltr">We sincerely apologize for any inconvenience caused to you, however, we do not have the option to arrange the missing parts/incomplete item from our end. </div>
<div dir="ltr">​<br>
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<div dir="ltr">We request you to please simply let us know the name of the item as well as please share an image of the item with us so we can create a return request for you as well share this feedback with the concerned to ensure such scenario does not repeat.<br>
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<div dir="ltr">​</div>
<div dir="ltr">We are looking forward to hear from you soon. Thank you for your help!<br>
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<div dir="ltr">​<br>
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<div dir="ltr">Your Friends,<br>The Support Team.<br>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4675520