Subject: New Reply Received - RE: How did you enjoy shopping with us?
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jul 2022 08:45:07 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  RE: How did you enjoy shopping with us?  Ticket comment <div class="WordSection1">
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<span style="font-size:10.5pt;font-family:Roboto;color:#333333;letter-spacing:.1pt">Returns are not received by the Transport Partners yet..? when I track return request in
</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>via the LMG website
<a href="https://bit.ly/3v0Daf7%C2%A0" rel="noreferrer">https://bit.ly/3v0Daf7 </a> through the tracking number RP072322001351. The status as showing as below. Please do necessary action as soon as possible.<br>
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<span style="font-size:10.5pt;font-family:Roboto;color:#333333;letter-spacing:.1pt">Jul-24-2022 10:23 PM</span><span style="font-size:11.5pt;font-family:Roboto;color:black;letter-spacing:.1pt"></span>
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<div class="MsoNormal" style="line-height:18.0pt;background:white"><span style="font-size:11.5pt;font-family:Roboto;color:black;letter-spacing:.1pt">Pickup cancelled</span></div>
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<b><span style="font-size:11.5pt;font-family:Roboto;color:black;letter-spacing:.1pt">Remark : </span></b><span style="font-size:11.5pt;font-family:Roboto;color:black;letter-spacing:.1pt">RVP Canceled</span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#333333;letter-spacing:.1pt">Jul-24-2022 10:22 PM</span><span style="font-size:11.5pt;font-family:Roboto;color:black;letter-spacing:.1pt"></span>
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<div class="MsoNormal" style="line-height:18.0pt;background:white"><span style="font-size:11.5pt;font-family:Roboto;color:black;letter-spacing:.1pt">Order not picked</span></div>
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<b><span style="font-size:11.5pt;font-family:Roboto;color:black;letter-spacing:.1pt">Remark : </span></b><span style="font-size:11.5pt;font-family:Roboto;color:black;letter-spacing:.1pt">Order
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<span style="font-size:10.5pt;font-family:Roboto;color:#333333;letter-spacing:.1pt">Jul-24-2022 09:52 AM</span><span style="font-size:11.5pt;font-family:Roboto;color:black;letter-spacing:.1pt"></span>
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<div class="MsoNormal" style="line-height:18.0pt;background:white"><span style="font-size:11.5pt;font-family:Roboto;color:black;letter-spacing:.1pt">Driver out for Pickup</span></div>
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<b><span style="font-size:11.5pt;font-family:Roboto;color:black;letter-spacing:.1pt">Remark : </span></b><span style="font-size:11.5pt;font-family:Roboto;color:black;letter-spacing:.1pt">Driver
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<span style="font-size:10.5pt;font-family:Roboto;color:#333333;letter-spacing:.1pt">Jul-23-2022 03:48 PM</span><span style="font-size:11.5pt;font-family:Roboto;color:black;letter-spacing:.1pt"></span>
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<div class="MsoNormal" style="line-height:18.0pt;background:white"><span style="font-size:11.5pt;font-family:Roboto;color:black;letter-spacing:.1pt">Order Shipped</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, 23 July, 2022 3:50 PM<br>
<b>To:</b> Jalal Shafi &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4589752] - RE: How did you enjoy shopping with us?</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Jalal​,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for contacting us.<br>
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Please accept our sincere apologies for the inconvenience caused.<br>
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We would like to inform you that a new return request for order No.9577185559 is created on 7/23/22 and the request will be received by the transport partner within 3 to 5 working days. <br>
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In the event that the returns are not received by the transport partner within the specified time, please contact us again in order to serve you to the fullest.<br>
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You can also track the return request via the LMG website <a href="https://bit.ly/3v0Daf7%C2%A0" rel="noreferrer">
https://bit.ly/3v0Daf7 </a> through the tracking number RP072322001351.<br>
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Thank you for your shopping and cooperation with us.<br>
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Do not hesitate to contact us if you have any inquiries.<br>
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Your Friends,<br>
Support Team.</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4589752:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4589752