Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Jul 2022 14:17:12 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">I have contacted my bank also. But they are telling there is no pending transaction on my account.<div dir="auto"><br></div>
<div dir="auto">Can you please check and share the account on which you refunded.</div>
<div dir="auto"><br></div>
<div dir="auto">The name of account holder ?</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Jul 27, 2022, 18:04 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Valavara,</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for getting in touch with us.</div>
<div dir="ltr">​<br>
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<div dir="ltr">Please accept our sincere apologies for the inconvenience caused. However, we have checked and as we can see the refund has already been successfully done from our end on 6/16/22.<br><br>If you have already checked your bank statement and you are unable to locate the refund still, we request you to please share the following Refund Reference Number(RRN): 214811383279 with your Bank and raise a dispute with them, they will be able to check and help you to retrieve your refund amount.<br><br>We hope this helps and have a great day! Stay Safe!<br><br>Your Friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4620250