Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Jul 2022 13:56:28 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">
<div dir="auto"></div>Dear Centerpoint,<div dir="auto"><br></div>
<div dir="auto">I have contacted my Bank and enquired about all the transactions on my account. There is no pending or failed refund from any merchant. </div>
<div dir="auto"><br></div>
<div dir="auto">So please kindly recheck the refund process.</div>
<div dir="auto"><br></div>
<div dir="auto">If possible share me your transaction details of the refund amount.</div>
<div dir="auto"><br></div>
<div dir="auto">Sincerely,</div>
<div dir="auto">Prince Valavara.</div>
<div dir="auto">
<br><div dir="auto"><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Jul 15, 2022, 15:35 Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi ​Valavara,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for reaching out to us.</div>
<div dir="ltr">​<br>
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<div dir="ltr">We have checked and as we can see the refund has already been successfully done from our end on 6/16/22.</div>
<div dir="ltr">​<br>
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<div dir="ltr">If you have already checked your bank statement and you are unable to locate the refund still, we request you to please share the following Refund Reference Number(RRN): 214811383279 with your Bank and raise a dispute with them, they will be able to check and help you to retrieve your refund amount.</div>
<div dir="ltr">​<br>
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<div dir="ltr">We hope this helps and have a great day! Stay Safe!</div>
<div dir="ltr">​<br>
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<div dir="ltr">Your Friends,<br>The Support Team.</div>
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</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4620250