Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Jul 2022 06:32:57 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="ltr">Please process a  return 1 Juniors solid polo T-shirt with short sleeves size 1-2 years</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 27 Jul 2022 at 10:16, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Louay,<br><br>Thanks for reaching out to us and giving us the opportunity to serve you.<br>
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<div dir="ltr">​</div>
<div dir="ltr">We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br>
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<div dir="ltr">During quality check we found out that these item were not in a good condition to be sold and they were the last of their stock hence we took them out of your order and refunded you for them.<br>
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<div dir="ltr">​</div>
<div dir="ltr">We will not be happy either if you receive bad items in your order, this is the reason why these items were cancelled and you received a notification regarding the same.<br>​</div>
<div dir="ltr">And please note that we are not able to make any changes on the order from our side once it placed, we advise you to simply return the item to any nearby store or you can inform us the name of the item so that we can create a return request on your behalf.</div>
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<br>Hope this helps and have a great evening! Stay Safe!<br>
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<div dir="ltr">​<br>
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<div dir="ltr">Your Friends,<br>The Support Team.<br>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr">Kind Regards,<br><br>Louay Almaleh<br>+971506332426</div></div></div></div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4659165