Subject: New Reply Received - Order number 9579474516.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 26 Jul 2022 08:20:41 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Order number 9579474516.  Ticket comment <div dir="auto">Received item </div>
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<div>On Tue, 26 Jul 2022 at 11:19 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4652214</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Maya Shamma : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Manju,<br><br>Thank you for contacting us, and giving us the opportunity to serve you.<br><br>Please accept our full apologies for this delay and inconvenience.<br><br>We have checked for you and found via your order tracking number SD007566785 that your order 9579474516 is out for delivery on 7/25/22 and you will be contacted on +971502907884. We hope it will be delivered to you as soon as possible.<br><br>In the event that the order has not been delivered in this date please send us again and confirm to us the address information (house number - neighborhood - street - city) and provide us with an active alternate contact number to serve you to ASAP.<br><br>We apologize once again for this inconvenience, and thank you for your patience and kindness.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>Your Friends,<br>The Support Team.</div></div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4652214