Subject: New Reply Received - Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 26 Jul 2022 07:29:58 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div><br></div>
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<div>On Tue, 26 Jul 2022 at 11:27 AM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote: ok no worries for that as long us. I get my refund for my order the short. It’s so big for me. And I want small size my dear<br>
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<div dir="ltr">Hi Naomel,<br><br>Thank you for reaching out to us.</div>
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<div dir="ltr">We sincerely apologize however, we do not have an exchange option available at this time. </div>
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<div dir="ltr">We have also checked and it appears that you have already raised a return request for this item "Printed Mid-Rise Shorts with Drawstring Closure and Pockets. </div>
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<div dir="ltr">Our courier partner will be in touch with you within 3-5 working days to arrange the collection with you. </div>
<div dir="ltr">Once items are collected and have been delivered to our warehouse, a refund for the<br>same will be processed within 2-3 working days of quality check.</div>
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<div dir="ltr">Once the refund gets processed you will receive an email notification for the same.</div>
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<div dir="ltr">We hope this helps and have a great day! Stay Safe!</div>
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<div dir="ltr">Your Friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4655805