Subject: New Reply Received - Late collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 01 Jul 2022 08:42:40 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Late collection  Ticket comment <div dir="auto">Yes picked up. Thank you <br><br><br><br><br><div id="hw_signature">Sent from my phone</div>
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<br><br>-------- Original message --------<br>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>Date: Fri, Jul 1, 2022, 12:35<br>To: [email-masked]<br>Subject: Re: [#4536715] - Late collection<br>
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	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr" style="box-sizing:border-box;color:rgb( 24 , 50 , 71 );font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">Hi ​Suhayfa,</div>
<div dir="ltr" style="box-sizing:border-box;color:rgb( 24 , 50 , 71 );font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">​</div>
<div dir="ltr" style="box-sizing:border-box;color:rgb( 24 , 50 , 71 );font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><div dir="ltr" style="box-sizing:border-box">Thank you for reaching out to us and giving us the opportunity to serve you.<div style="box-sizing:border-box"></div>
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<div style="box-sizing:border-box" dir="ltr">We have checked and as we can see the returns have been picked up by the courier on (<span style="color:rgb( 51 , 51 , 51 );font-family:'pt sans' , sans-serif;font-size:12px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:nowrap;word-spacing:0px;display:inline !important;float:none">Jul 1</span> ,2022).</div>
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<div style="box-sizing:border-box">We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.</div>
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<div style="box-sizing:border-box">Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.</div>
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<div style="box-sizing:border-box">We thank you for your understanding and cooperation.</div>
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<div style="box-sizing:border-box">Feel free to reach out to us if you need any further assistance.</div>
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<div style="box-sizing:border-box">Your Friends,</div>
<div dir="ltr" style="box-sizing:border-box">The Support Team.</div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;opacity:0;max-height:0px;line-height:0px;color:#ffffff">4536715:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4536715