Subject: New Reply Received - Feedback complain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Jun 2022 22:08:58 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Feedback complain  Ticket comment <div>Thank you for your email</div>
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<div dir="auto">Maryam Ali Nasib </div>
<div dir="auto">0504252335</div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1NDkxMDc2MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.7D4gC-bHbq-hRUwYS7NK2TV7LcaDsUdWFH8ENYUXYkQ" data-id="2043354910761" style="max-width: 100%"></div>
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<div>On Wed, 29 Jun 2022 at 1:15 pm, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Maryam​,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We are truly sorry to hear that you were not assisted properly by our store staff member. This is surely not the experience we want our customers to have when they shop with us.<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We take matters like these very seriously. We have now forwarded the feedback to our store and they are surely going to make sure the same instance does not repeat.<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We request you to please share with us the following details and we will ask the store team to contact you to help you resolve this asap:<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>1. Invoice of your order<br>2. Your Full Name<br>3. Contact Number<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We hope this helps and have a great day! Stay Safe!<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Your friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4556299