Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Jun 2022 12:53:16 +0000

Hi Maya Shamma,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Dear Team,
The return request was initiated on 14th June and the item still has not been picked up from me. Please have the pick up scheduled accordingly.
RegardsSajid

Sent from Yahoo Mail on Android 
 
  On Mon, 13 Jun 2022 at 14:07, Centrepoint<[email-masked]> wrote:    
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Thank you for submitting your Click & Collect return request

Hi Sajid Kalpurath, you’re almost there! You can finish returning this product in a few easy steps:
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1. Update your pick-up address 
 
 Please enter it  here  so we know where to collect your items from. Your return cannot be processed without a pickup address. 
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2. Confirm your pick-up
 
Our courier partner will send you an SMS to arrange your return pick-up. Your pickup should take place in 2-3 business days.
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3. Hand over your return
 
Wrap and seal your products in their original packaging, with all tags intact. Our courier partner will give you an acknowledgement receipt when they collect it.
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4. Receive your refund
    
   -  Your product will take 3-5 business days to reach our warehouse. 
   -  We'll take 1 business day to conduct a quality check. 
   -  Your refund will be issued in 2-7 business days after the quality check. 
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Once we transfer your refund, it may take up to 48 hours to reflect in your bank account.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4553834