Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Jun 2022 07:41:47 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">Dear Team,<div dir="auto"><br></div>
<div dir="auto">Kindly give me a confirmed date as to when I will get my order. Please do not write 2 to 3 days. Mention the date.</div>
<div dir="auto"><br></div>
<div dir="auto">Awaiting your response</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks &amp; Regards</div>
<div dir="auto">Sylvia </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 28 Jun 2022, 10:20 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Sylvia,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for this delay, this is definitely not the kind of service we want you to have when shopping with us.<br>
</div>
<div dir="ltr">​</div>
<div dir="ltr">We understand your disappointment and frustration but we kindly ask you to allow us the time to deliver your order and make it available in the store.<br>
</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days. You’ll receive an SMS and an email notification when your order is ready for collection.<br><br>We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team.</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4551823