Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 25 Jun 2022 07:35:19 +0000

Hi Maya Shamma,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Kindly see the receipt</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 25 Jun, 2022, 10:20 am Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4536751</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4536751<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Maya Shamma : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Akhilesh​,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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<div dir="ltr">​</div>
<div dir="ltr">We sincerely apologize for the inconvenience you are facing however, we have tried to check for an order with your email address and contact number but we are unable to locate any order.<br>
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<div dir="ltr">​</div>
<div dir="ltr">We request you to please share with us your exact order number so that we can look into this and assist you accordingly.<br>
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<div dir="ltr">​</div>
<div dir="ltr">We are looking forward to hear from you soon. Thank you for your help!<br>
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<div dir="ltr">​<br>
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<div dir="ltr">Your Friends,<br>The Support Team.<br>
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Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043353236962'>splash.pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4536751